Auto Services
Class Code 8391: Automobile or Automobile Truck Dealers—All Other Employees & Drivers — Workers' Comp Insurance
Covers the broader staff of an automobile or truck dealership beyond the sales force, including service, parts, and support employees along with dealership drivers. It's designed to capture a dealership's combined operations under a structure suited to that business model.
- Risk level:
- moderate
What code 8391 covers
Class 8391 applies to automobile and truck dealerships, covering the dealership's employees other than the dedicated vehicle salespersons (who are typically coded separately under 8748), including service department staff, parts counter employees, lot attendants, and dealership drivers who move vehicles between locations or make deliveries. Dealerships are multi-function operations combining sales, service, and parts at a single location, and this classification along with the salesperson code together reflect that combined structure. The service department's exposure — lift use, tools, vehicle diagnostics and repair — is similar to a standalone repair shop, while parts counter and lot-attendant duties carry somewhat different, generally lower physical exposure. Body and paint work performed at the dealership may need separate evaluation depending on scope, similar to an independent repair shop.
Included operations
- Service department technicians and repair staff
- Parts counter and inventory staff
- Lot attendants and vehicle detailing staff
- Dealership drivers moving or delivering vehicles
Businesses that typically carry 8391
- New car dealerships
- Used car dealerships with a service department
- Commercial truck dealerships
- Independent, owner-operated repair shops
- Franchise auto service center locations
- Fleet maintenance operations
Common misclassifications
Code 8748
Dealership employees who split time between sales and other duties are sometimes coded entirely under the salesperson code instead of splitting payroll appropriately.
Code 8380
A dealership's service department is sometimes evaluated as if it were a standalone independent repair shop instead of under the dealership-specific classification.
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What drives the cost of code 8391
- Total annual payroll for employees assigned to this classification
- Experience modification factor based on claims history
- State-specific base rates and loss costs filed for this class code
- Claims frequency and severity trends for the business
- Safety programs, training, and workplace controls in place
- Payroll mix across multiple classifications at the same location
What underwriters look for
- Types of repair work performed and equipment used in the shop
- Use of lifts, welding, painting booths, and other shop equipment
- Employee certifications and training
- Prior claims history and current experience modification factor
State differences
This entry uses standard NCCI class code phraseology, which applies in most NCCI-governed states. Pennsylvania (PCRB), Delaware (DCRB), California (WCIRB), New Jersey (NJCRIB), Michigan, New York (NYCIRB), and Massachusetts maintain their own classification manuals, and code numbers or phraseology can differ there. Our agency confirms the correct classification for your state before quoting.
Where code 8391 fits
Quote class code 8391.
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Class code 8391 questions
Does this code cover our service technicians?
Yes, service department staff are part of this classification, which is separate from the dedicated salesperson code.
What about our salespeople?
Salespersons are typically coded separately under 8748 (Automobile Salespersons) rather than this classification.
Are parts counter employees included?
Yes, parts department staff are part of this dealership classification.
Does this cover body and paint work done at the dealership?
Body and paint repair may need separate evaluation, similar to how an independent body shop is coded differently than a general repair shop.
Last reviewed · Reviewed by Provident Financial Group licensed agents