Clerical, Professional & Sales
Class Code 8810: Clerical Office Employees NOC — Workers' Comp Insurance
Covers employees whose duties are confined to clerical office work, such as bookkeeping, reception, and computer-based tasks, with no exposure to a shop floor, job site, or sales floor. It is one of the most widely used workers' comp classifications and often applies alongside a higher-hazard code at the same business.
- Risk level:
- low
What code 8810 covers
Class 8810 applies to employees who work exclusively in a physically separated office area performing clerical duties. Because that work carries comparatively low injury risk, NCCI treats 8810 as a standard exception classification, meaning qualifying clerical payroll can be coded separately even when the employer's main operations fall under a higher-hazard code, as long as payroll records clearly document the split. The moment a clerical employee steps onto a production floor, job site, or sales floor, that time no longer qualifies for the exception. This code is assigned based on actual duties performed, not job title, so an 'office manager' who also handles shipping or counter sales would need payroll divided between classifications.
Included operations
- Bookkeeping, accounting, and payroll processing
- Reception, scheduling, and phone- or computer-based customer service
- Data entry, filing, and correspondence
- Human resources and administrative support
- Supervisory work performed entirely within the office
Businesses that typically carry 8810
- Professional service firms
- Real estate and property management offices
- Medical and dental office front desks
- Insurance agencies
- Small business back offices
- Call centers with no field duties
- Corporate headquarters staff for a business whose field operations carry a different code
- Nonprofit and association back offices
Common misclassifications
Code 8742
Staff who split time between desk work and outside sales or collection calls are sometimes coded entirely as clerical, which understates the outside-sales exposure.
Code 8871
Employees who work from home are a separate classification in many states and get left under 8810 out of habit.
Code 9012
Leasing office staff who also show units or do light maintenance can be miscoded as pure clerical.
Compare up to 10 carriers in minutes.
One application goes out to every carrier we can access for your class of business. You get a ranked comparison you can review and purchase online — with a licensed agent available whenever you want one.
Mon–Fri, 8:00am–6:00pm ET · Independent agency licensed in 23 states
What drives the cost of code 8810
- Total annual payroll for employees assigned to this classification
- Experience modification factor based on claims history
- State-specific base rates and loss costs filed for this class code
- Claims frequency and severity trends for the business
- Safety programs, training, and workplace controls in place
- Payroll mix across multiple classifications at the same location
What underwriters look for
- Percentage of time employees spend on outside sales, deliveries, or non-desk duties
- Whether any employees perform duties that belong under a different, higher-hazard class code
- Total clerical payroll versus payroll in other classifications at the same location
- Prior claims history and current experience modification factor
State differences
This entry uses standard NCCI class code phraseology, which applies in most NCCI-governed states. Pennsylvania (PCRB), Delaware (DCRB), California (WCIRB), New Jersey (NJCRIB), Michigan, New York (NYCIRB), and Massachusetts maintain their own classification manuals, and code numbers or phraseology can differ there. Our agency confirms the correct classification for your state before quoting.
Quote class code 8810.
One application goes out to every carrier we can access for your class of business. You get a ranked comparison you can review and purchase online — with a licensed agent available whenever you want one.
Mon–Fri, 8:00am–6:00pm ET · Independent agency licensed in 23 states
Class code 8810 questions
Does every office employee automatically qualify for 8810?
No. The employee's duties have to be confined to clerical work in a separated office area. Any regular time spent on the shop floor, job site, or sales floor moves that payroll to a different code.
Can 8810 apply at a business whose main operations are higher-hazard?
Yes, that is exactly what the standard exception is for. A contractor's front-office bookkeeper, for example, can often be coded 8810 while field crews carry the contracting code.
What about an employee who works from home?
Home-based clerical employees typically fall under a separate telecommuter code (8871) rather than 8810 in states that recognize it.
Is 8810 usually a lower-cost class to insure?
It's generally one of the lower-hazard classifications, which is one of several factors that goes into your rate — payroll, experience mod, and state rates all matter too.
Last reviewed · Reviewed by Provident Financial Group licensed agents