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Healthcare & Social Services

Class Code 9101: School—All Other Employees — Workers' Comp Insurance

Covers a school's non-teaching staff — custodians, cafeteria workers, groundskeepers, and maintenance employees — as distinct from the teaching and clerical staff coded separately. It reflects the physical, hands-on nature of keeping a school building and grounds running.

Risk level:
moderate

What code 9101 covers

Class 9101 applies to a school's support staff who are not engaged in teaching or clerical administration: custodial and maintenance crews, cafeteria and food-service workers, groundskeepers, and bus maintenance or similar operational roles. This code is typically carried alongside 8868, which covers the teaching and clerical staff, so that a school's overall payroll reflects the different exposure levels present across its workforce. The physical demands here range from kitchen work and equipment use in food service to building maintenance, cleaning, and outdoor groundskeeping, all of which carry different injury patterns than classroom teaching. Schools operating their own bus fleet may need driver payroll evaluated under a transportation-specific classification depending on how that operation is structured.

Included operations

  • Custodial and janitorial staff
  • Cafeteria and food-service workers
  • Groundskeeping and building maintenance staff
  • General facility operations support

Assigned elsewhere

  • Teaching, administrative, and clerical staff — see code 8868 (School—Professional Employees & Clerical)
  • School bus drivers operated under a dedicated transportation program, evaluated under the applicable driver classification
  • Child care center staff for a separately operated program — see code 8869
  • Construction or renovation contractors working on the school building, evaluated under the applicable contracting classification

Businesses that typically carry 9101

  • Public and private K-12 schools
  • Charter schools with in-house facilities staff
  • School districts with centralized maintenance crews
  • Outpatient and multi-specialty clinics
  • Faith-based and community service organizations
  • County and municipal social service agencies
  • Multi-site healthcare and care organizations

Common misclassifications

  • Code 8868

    Some schools code all staff under one classification instead of splitting non-teaching support staff from the teaching and clerical code.

  • Code 9014

    In-house custodial staff are sometimes confused with contracted janitorial service providers, which carry a different classification.

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What drives the cost of code 9101

  • Total annual payroll for employees assigned to this classification
  • Experience modification factor based on claims history
  • State-specific base rates and loss costs filed for this class code
  • Claims frequency and severity trends for the business
  • Safety programs, training, and workplace controls in place
  • Payroll mix across multiple classifications at the same location

What underwriters look for

  • Types of patients, residents, or clients served and the level of care provided
  • Staffing ratios and use of lift equipment or safe patient-handling protocols
  • Prior claims history, especially strain, sprain, and needlestick injuries
  • Licensing, accreditation, and staff credentials

State differences

This entry uses standard NCCI class code phraseology, which applies in most NCCI-governed states. Pennsylvania (PCRB), Delaware (DCRB), California (WCIRB), New Jersey (NJCRIB), Michigan, New York (NYCIRB), and Massachusetts maintain their own classification manuals, and code numbers or phraseology can differ there. Our agency confirms the correct classification for your state before quoting.

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Class code 9101 questions

Does this code cover the school's kitchen and cafeteria staff?

Yes, food-service workers are part of this classification along with custodial and maintenance staff.

Why isn't this the same code as the teachers?

Custodial, cafeteria, and maintenance work carries different physical demands than classroom teaching, so schools typically use two classifications to reflect that.

Are school bus drivers covered under 9101?

It depends on how the transportation program is structured; dedicated bus operations may need a separate driver classification.

Does groundskeeping fall under this code?

Yes, groundskeeping and building maintenance staff are included in this classification.

Last reviewed · Reviewed by Provident Financial Group licensed agents