Contractors
Class Code 9516: Electronic Equipment—Installation, Service, or Repair—Shop and Outside & Drivers — Workers' Comp Insurance
Covers technicians who install, service, and repair electronic equipment both in a shop and at customer locations, along with the company's drivers. It reflects a combination of bench work and field-service calls typical of electronics service businesses.
- Risk level:
- moderate
What code 9516 covers
Class 9516 applies to businesses that install, service, and repair electronic equipment, covering technicians who perform bench repair work in a shop setting as well as field technicians who travel to install or service equipment at customer locations, along with drivers who support both operations. The work spans diagnostic troubleshooting, component-level repair, and on-site installation of electronic systems such as audio/visual equipment, security systems, or similar electronics, depending on the specific business. Because the classification covers both shop and outside work under one code, businesses don't need to split payroll between bench technicians and field technicians performing similar diagnostic and repair work. Larger-scale telecommunications infrastructure or broadcast equipment work may fall under a different, more specialized classification depending on the scope.
Included operations
- Shop-based bench repair and diagnostics of electronic equipment
- Field installation of electronic systems at customer locations
- On-site service and repair calls
- Drivers transporting equipment, parts, and technicians
Assigned elsewhere
- Telecommunications field service for cable, TV, or satellite providers — see code 7600
- Office machine and appliance installation or repair — see code 5191
- Household electrical appliance installation and repair performed as a distinct service — evaluated under the applicable classification
- Security system monitoring services performed without installation/repair duties, evaluated under the applicable classification
Businesses that typically carry 9516
- Electronics repair and installation companies
- Audio/visual system installation contractors
- Security system installation and service providers
- Small, owner-operated contracting businesses
- Regional trade contracting companies
- Subcontractors working for general contractors
- Design-build contracting firms
Common misclassifications
Code 7600
Electronics installers and telecom field technicians can perform similar-looking work, but telecom-specific field service has its own dedicated classification.
Code 5191
Electronic equipment technicians and office machine technicians perform similarly skilled field-service work but fall under separate, specific classifications.
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What drives the cost of code 9516
- Total payroll for employees performing the classified work, not gross receipts
- Experience modification factor built from claims history
- State-specific base rates and loss costs filed for this class code
- Use of subcontractors and whether they carry their own workers' comp coverage
- Safety programs, jobsite supervision, and documented training
- Payroll properly split across multiple classifications when work crosses trades
What underwriters look for
- Years in business and prior workers' comp loss history
- Types of jobs typically performed (new construction, remodel, residential vs. commercial) and average job size
- Whether subcontractors are used and certificates of insurance are collected and tracked
- Total payroll for employees actually performing the classified work
- Safety program, training documentation, and any OSHA history
Eligibility
State differences
This entry uses standard NCCI class code phraseology, which applies in most NCCI-governed states. Pennsylvania (PCRB), Delaware (DCRB), California (WCIRB), New Jersey (NJCRIB), Michigan, New York (NYCIRB), and Massachusetts maintain their own classification manuals, and code numbers or phraseology can differ there. Our agency confirms the correct classification for your state before quoting.
Where code 9516 fits
Quote class code 9516.
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Class code 9516 questions
Does this code cover both our shop technicians and field service technicians?
Yes, 9516 is written to include both shop-based bench repair and outside field service under one classification.
What about telecom cable or satellite installation work?
That's a separate, dedicated classification (7600) rather than this general electronic equipment code.
Does this cover security system installation?
Yes, security system installation and service is a typical fit for this classification.
Are our drivers who transport equipment and parts included?
Yes, drivers supporting the shop and field service operations are part of this classification.
Last reviewed · Reviewed by Provident Financial Group licensed agents