Massachusetts Workers' Comp Insurance for Cleaning & Janitorial Services

Massachusetts requires workers' compensation coverage no matter how many employees a business has or how many hours they work; there is no minimum headcount exemption for most employers. A specific carve-out applies to domestic workers, who must work at least 16 hours a week before coverage is required for them. See Mass.gov's workers' compensation insurance requirements page.

Common codes for this work include 9014 Janitorial Services (Contracted); 5610 Construction Cleanup / Debris Removal; 7380 Commercial Drivers & Messengers. Massachusetts maintains its own classification system (WCRIBMA) rather than NCCI codes. The codes below are NCCI reference codes; your Massachusetts classification may carry a different number, and we match it during quoting.

LLC members, LLP partners, and sole proprietors are not required to carry coverage on themselves, though this exemption never extends to any employees they hire, who must still be covered. Corporate officers who own at least 25% of the corporation can request an exemption for themselves using the state's affidavit of exemption, but again, this doesn't exempt the corporation's actual employees. Because the exemption thresholds differ by entity type (a flat exclusion for LLC members/partners/sole proprietors versus a 25%-ownership test for corporate officers), it's worth confirming which rule fits a given ownership structure before assuming exemption applies.

An employer without required coverage can be issued a stop-work order that halts all business operations; paying $100 per day of noncompliance can avoid the order taking effect initially, but that daily penalty rises to $250 per day once the violation is confirmed after a hearing. Separately, failing to provide required coverage is a criminal offense carrying a fine of up to $1,500, up to one year of imprisonment, or both, with a corporation's president or treasurer personally liable; a repeat violation after notice is treated as an additional offense with its own fines and imprisonment. Noncompliant employers can also lose business licenses and permits, face a three-year debarment from state and municipal contracts, and have liens placed against their property for unpaid penalties (M.G.L. c. 152, § 25C).

Price is driven by payroll in each class code, the Massachusetts rates filed for those codes, your claims history (experience modification), and underwriting factors such as total payroll and number of client sites serviced; whether work is limited to ground-level cleaning versus above-ground window work; daytime versus overnight scheduling. We compare carriers so you can see what you qualify for.

Complete one application and we compare up to 10 carriers in minutes, with the option to purchase online. A Live Certificate is included with your coverage, so proof of coverage is always live and shareable by text or email in seconds.

Ground-level window cleaning generally does, but above-ground window cleaning is treated as a distinct, higher-hazard exposure and is not included in the standard contracted-janitorial classification.

Yes, contracted cleaning work is generally rated the same way whether the client is a commercial office or a residential home, since the classification is built around the cleaning work and travel between sites rather than the client type.

Most commercial clients require a current certificate showing active workers' comp before a contract starts, often listing themselves as certificate holder so they're notified if the policy changes or lapses.

Yes. Massachusetts requires coverage regardless of employee count or hours worked, with the only hours-based exception applying to domestic workers.

No. LLC members, LLP partners, and sole proprietors are exempt from coverage on themselves, though any employees they hire must still be covered.